How Many Jobs Are Available In Consumer Services?

In This Article

Consumer services is a broad industry with lots of jobs. Learn How Many Jobs Are Available In Consumer Services and land the best consumer service job

As of November 2022, over 3 million jobs are available in consumer services, according to the U.S. Bureau of Labor Statistics (BLS). In job positions like call center representatives, customer support managers, and host/hostesses.

Consumer services are one of the largest sectors in the United States. And now, it’s an integral part of businesses that want to grow vigorously.

Because the primary role of consumer service is to provide overall better services to consumers/customers.

In this article. You’ll learn how many jobs are available in consumer services, job roles, and more information.

That will help you land the best job in consumer services.

What Are Consumer Services?

Consumers are the lifeline of a business, and pleasing them is the prime goal for almost all businesses.

So, what is Consumer services? This is a service that businesses offer to their customers by which they (customers) can let the business know what they need.

Consumer services range from:

Helping customers get or purchase a service
Placing online orders
Booking hotel/restaurant reservations
Solving issues they’re facing with products or services

How Many Jobs Are Available In Consumer Services?

More than 2.9 million jobs are currently available in hundreds of roles in consumer services. And most of the roles in this sector offer promising career

As the sector is a massive one, let’s see some of the most common jobs in consumer service:

Receptionist: 1,037,00+ Jobs

Average annual salary: $33,000 to $48,000

Receptionists are also known as front desk agents. They work mainly in offices and hotels where they receive phone calls to set appointments, meet, greet and receive guests, record visitors’ information and provide callers with the information they want to know.

Customer Service Representative: 2,000,000+ Jobs

Average annual salary: $36,920+ Jobs

One of the common jobs in consumer services is customer service representative. These professionals help customers select/find suitable products or services, resolve consumers’ queries, and achieve sales targets.

There are a variety of customer service roles available in consumer services. A few are Live chat support and email support.

Retail Salesperson: 594,400+ Jobs

Average annual salary: $31,000 to $42,000

A retail salesperson helps to visit customers to choose the best product for them, inform/promote them about the newest products or services, process checkout/payments, and maintain product display.

Retail salespersons work in retail facilities, such as clothing, automobiles, electronics, and furniture.

Customer Service Manager: 210,000+ Jobs

Average annual salary: $45,000 to $70,000

Customer service managers are responsible for supervising teams of people who are directly interacting with consumers to solve their problems.

They ensure that clients get the best services, solve their issues on time, and track customer feedback and satisfaction.

Host/Hostess: 324,690+ Jobs

Average annual salary: $35,000 to $47,000

Host/hostess work in hotels/motels, restaurants, and lounges. They greet the customers when they enter the facility, help/escort them to seating, manage the reservations system, maintain Guest wait for lists, and inform approximate wait times.

Flight Attendants: 106,300+ Jobs

Average annual salary: $55,000 to $61,640

Flight attendants confirm that the passengers on the plane are safe and sound during their journey. In addition to that, they also welcome passengers onboard, assist them in finding their seats and serve snacks and meals.

Hotel Concierge: 33,560+ Jobs

Average annual salary: $37,000 to $58,000

Hotel concierges are professionals similar to front desk agents but more experienced when it comes to hospitality.

They receive customers, take reservations, give information about rooms and hotel facilities, and arrange transport services.

Help Desk Technician: 875,700+ Jobs

Average annual salary: $39,000 to $57,910

Help desk technicians work mainly in IT (information technology) companies or in electronic retail stores.

They aid customers in solving problems related to computers, servers/networks, and troubleshooting/installing software/hardware.

Social Media Customer Support: 50,000+ Jobs

Average annual salary: $34,000 to $41,000

Every business now has a presence in social media as it’s a strong field to get and influence millions of potential customers. Social media customer support assists clients through social media platforms like Facebook and Instagram.

Is Consumer Services A Good Career Path?

YES! Consumer services is a great career path since it includes numerous job opportunities, high salaries, and stable career growth. Also, the need for consumer services will increase along with the increased number of customers.

What Are The Benefits Of Working In Consumer Services?

Every job sector has its own benefits, and some job benefits attract more professionals. The consumer services sector has several lucrative benefits awaiting you!

Benefits of working in consumer services:

Myriad of jobs

This industry houses more than 3,000,000 people! And the number of jobs is increasing in every position we mentioned. This indicates that getting a job will be pretty easy, and there won’t be any job shortage.

Less Requirement

Almost all the jobs in this sector don’t require higher requirements. You can get into any position you like with a high school diploma or college degree.

Also, you can get into mid-level roles without having a university degree.

Full-time and part-time

Jobs in consumer services also offer different types of employment flexibility. If you can’t dedicate full-time to study or other things. You can opt for part-time or seasonal roles with the same pay structure!

Growing Industry

Consumer services have become a must-have for many industries. As a result, the demand for professionals in this sector will grow in the coming years.