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Customer Service Representative Full Time
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Job Description:
A Customer Service Representative’s job is to assist consumers in understanding a company’s products and services. Phone, e-mail, web chat, and social media are all options for getting in touch with them. Concerns, complaints, and other issues are also handled by a Customer Service Representative.
Hourly earnings Up to$17 per hour.
A day in life…
Conducting inbound/outbound customer service calls. Creatively solving problems.
Quickly assessing customer needs and providing sound solutions.
Documenting details of calls and customer interactions.
Managing multiple systems, programs, and screens simultaneously.
You own this if you have…
Maintain a positive, friendly, and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Communicate clearly with customers and coordinate with colleagues as necessary.
Acknowledge and resolve customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
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