Customer Service Representative Full Time

Who we are: 
Royal Recruiter provides one-on-one jobs recommendations to job seekers for free. We carefully cultivate relationships with the top clubs, organizations, and candidates. 60% of the candidates we match with an opportunity receive a first-round interview. We work to connect appropriate candidates to appropriate jobs across the US. Companies count on us to drive their diversity recruiting efforts, proactively reaching and engaging underrepresented candidates across the country.

Job Description

Summary:
Customer service representatives are frequently a customer’s first point of contact with a firm. Customer service employees assist customers with complaints and inquiries, provide product and service information, collect orders, and process returns.

What’s in it For You:

•  $1,000 Hiring Bonus to eligible employees after 90 days!
• Pay Rate: $13.00

Customer Service Responsibilities:

A CSR’s tasks and responsibilities include managing incoming calls and customer service queries, creating sales leads that turn into new customers, and discovering and analyzing consumer requirements in order to satisfy them.

• Handle a huge number of incoming phone calls
• Obtain sales leads
• To achieve client satisfaction, identify and analyze their demands.
• Create long-term connections and trust with customer accounts by engaging in an open and interactive conversation.
• Use the appropriate methods/tools to provide accurate, valid, and full information.
• Meet sales objectives and phone handling quotas for the personal/customer service staff.
• Handle client concerns, offer acceptable answers and alternatives within time constraints, and follow up to assure resolution.
• Keep track of client interactions, handle customer accounts, and file papers.
• Follow communication processes, policies, and standards.
• Go above and above to engage consumers.

Customer Service Requirements

• Customer service experience or experience as a Client Service Representative is required.
• a track record of exceeding quotas
• Active listening and strong phone contact managing abilities
• Knowledge of CRM systems and processes
• Customer orientation and the capacity to adapt to and respond to a variety of personalities
• Outstanding communication and presenting abilities
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

One-click away. That’s all that stands between you and a great opportunity!

Tagged as: call center, customer service, customer service representative, service representative