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Job Description
Summary:
Customer service representatives are frequently a customer’s first point of contact with a firm. Customer service employees assist customers with complaints and inquiries, provide product and service information, collect orders, and process returns.
What’s in it For You:
Customer Service Responsibilities:
A CSR’s tasks and responsibilities include managing incoming calls and customer service queries, creating sales leads that turn into new customers, and discovering and analyzing consumer requirements in order to satisfy them.
Customer Service Requirements
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Tagged as: call center, customer service, customer service representative, service representative
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