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Call Center Agent -Onsite Full Time

As a Customer Experience Associate II, you will be the initial point of contact for our client’s customers. You will respond to inquiries about their accounts. You will assist clients with account difficulties while offering great customer service.

 

Responsibilities:

  • Providing consumers with tailored solutions that are fit for their needs
  • Routine call center activity involving company products and services
  • Using the resources offered to help you through customer interactions
  • Providing crucial information to clients while speaking in a friendly and sympathetic manner
  • Obtaining information in order to maintain client profiles and accounts

 

Requirements:

  • Have a High School Diploma or a comparable level of education
  • You must be able to pass a criminal background check and a drug test.
  • Show that you can type at least 20 words per minute.
  • Have prior clerical/ customer service work experience.

Tagged as: call center, customer service

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