Customer Service Representative Full Time

Who we are:
Royal Recruiter provides one-on-one jobs recommendations to job seekers for free. We carefully cultivate relationships with the top clubs, organizations, and candidates. 60% of the candidates we match with an opportunity receive a first-round interview. We work to connect appropriate candidates to appropriate jobs across the US. Companies count on us to drive their diversity recruiting efforts, proactively reaching and engaging underrepresented candidates across the country.

Job Description:
A Customer Service Representative’s job is to assist consumers in understanding a company’s products and services. Phone, e-mail, web chat, and social media are all options for getting in touch with them. Concerns, complaints, and other issues are also handled by a Customer Service Representative.

Hourly earnings Up to$17 per hour.
A day in life…
Conducting inbound/outbound customer service calls. Creatively solving problems.
Quickly assessing customer needs and providing sound solutions.
Documenting details of calls and customer interactions.
Managing multiple systems, programs, and screens simultaneously.
You own this if you have…
Maintain a positive, friendly, and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Communicate clearly with customers and coordinate with colleagues as necessary.
Acknowledge and resolve customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

One-click away. That’s all that stands between you and a great opportunity!